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VW scandal: the winners and losers, from carmakers to car owners
Gwyn Topham Transport correspondent Friday 30 October 2015 18.43 GMT Last 
modified on Friday 30 October 2015 22.01 GMT 
For the first time in 15 years, Volkswagen’s quarterly accounts have landed in 
the red. Results published by the German car giant on Wednesday showed a loss of 
€3.5bn (£2.5bn) for the three months until 30 September – the month when the 
emissions scandal erupted. VW set aside €6.7bn to deal with the fallout from the 
11m vehicles worldwide whose diesel engines were secretly programmed to cheat 
tests and mask the pollution they caused, although the final bill could run into 
tens of billions. 
Yet VW’s underlying sales are reportedly robust – and while the company has 
apologised and spoken of its mission to regain trust, it still expects to ride 
out the storm. Six weeks after one of the world’s biggest ever corporate 
scandals broke, how has the world changed for the other players in the story?
The campaigners
Brussels-based thinktank Transport and Environment had warned for years about 
rigged tests but few listened before September. Jos Dings, its director, laughs: 
“I could say it changed everything overnight, but in the first vote two days ago 
on real driving emissions, some of our dearest member states – including Britain 
and Germany – stuck, in an inexplicable way, to short-term measures.” The 
European commission has delayed more stringent tests by a year, allowing engines 
to emit more than twice the legal limit of nitrogen oxides until 2021.
Dings says: “That was the first concrete test and a very disappointing one.” 
But, he says: “We have more friends than we used to – people recognise that we 
got this right. We are a very small outfit, and there are hundreds of lobbyists 
from the car manufacturers running round here, so it’s bloody hard work.”
Andrew Pendleton, head of campaigns at Friends of the Earth, says the crisis 
changed things “for a short time”, but the story never quite got to the issue of 
air pollution. “For me, what sums it up is the statement of [VW chief executive 
Matthias] Müller in his first conference: ‘No one died’. But knowingly putting 
vehicles on the road that issued more toxic pollutants than they should have 
will have led to many more deaths. People have died because of VW’s actions, but 
also because of the negligence and intransigence of the regulator and the 
politicians.” He hopes the scandal will give new opportunity to campaigners: “We 
can ally with motorists who’ve been done – a lot of them bought vehicles they 
thought were cleaner – and all air-breathing citizens. People are waking up to 
the risks.”
Richard Lloyd, executive director of Consumer group Which?, says almost 70,000 
people have now signed up to their Come Clean on Fuels campaign for rapidly 
overhauled, independent testing. “This scandal has rocked trust in the motoring 
industry, with over three-quarters of drivers saying they want new testing 
brought in as soon as possible to restore confidence in manufacturers’ claims.”
The motor industry 
British demand for diesel cars appeared to remain strong in the immediate 
aftermath, according to September registration figures from the Society of Motor 
Manufacturers and Traders (SMMT), but there is not enough data yet to be sure, 
says David Bailey, professor of industrial strategy at Aston University. “The 
big issue is whether it heralds a shift away from diesel – and that’s going to 
take a while to play out. It’s a seismic moment for the industry and 
particularly the big European manufacturers who have done a lot of work on 
diesel: technologically, they have they made the wrong bet.”
Some analysts believe fears of brand damage in Europe are overstated but Bailey 
says: “In the US it’s very different: VW have killed their diesel market and it 
has left them in a very difficult position.” 
For British manufacturer Jaguar Land Rover, the timing of VW’s woes was ominous, 
as it unveiled two new diesels in America. However, a spokesman said: “We did 
launch the Range Rover Td6 and Range Rover Sport Td6 in late September as 
planned and while it is too early to tell what, if any, long-term impact there 
will be on the US market, we are pleased with the early sales.”
In the UK, one major car dealership, Lookers, reported continuing profit growth 
on Friday, leading the City analysts at Peel Hunt to conclude: “While some 
suggested that the VW crisis would have a major impact on the motor trade, 
[this] suggests that its progress remains strong ... the VW nerves are now 
soothed.” 
The shareholders 
VW shares lost around one-third of their value in the first two days of trading 
after news of the scandal broke, and remain at roughly the same level now. Simon 
Dluzniak, of lawyers Bentham Europe, says his firm is one of several close to 
finalising claims on behalf of global investors for damages from VW for 
non-disclosure of critical information. Some reports have suggested that the 
damages could reach €30bn; Dluzniak is more cautious but says it could “run into 
billions of euros”. Some shareholders on Bentham’s books – institutions not 
individuals – have lost millions. 
Meanwhile, ShareAction, a pressure group that co-ordinated letters from major 
investors requesting greater clarity on lobbying, says VW’s actions has prompted 
other shareholders to scrutinise companies. Chief executive Catherine Howarth 
said: “The scandal has drawn attention to the need for investors to practice 
active stewardship over the companies they invest in, to avoid plummeting share 
prices as a result of reputational risk.”
The lawyers
London-based Leigh Day has now registered around 6,500 potential clients who 
drive affected vehicles with a view to a class action for compensation. An 
official said: “It’s hugely interesting for us, and we’ve brought in more people 
to deal with the workload. But we remain frustrated: we’d have expected VW to 
have told their customers exactly how they’d solve this issue by now. When you 
strip everything away, there’s very little information. People are worried.”
The VW drivers 
Owners of affected vehicles should be compensated for the reduction in value, 
the transport secretary, Patrick McLoughlin, said this week. But British drivers 
remain a long way from reassured. 
Simon Jacobs, 53, an employee engagement consultant from Hammersmith, London, 
bought his first new car, a Golf Cabriolet VW, in April 2014 for £25,000. “It 
was sold to me as the greener choice. I’m bothered that it’s many times more 
toxic than they’d said. The letter from VW that came to me and 1.2m others about 
two weeks ago made me furious. I wanted them to say sorry, we lied to you – but 
we’re a long way off that. It doesn’t offer to change your engine or your car, 
which is worth a fraction of what I paid for it and is poisoning people.”
While motor industry estimates of the drop in value for affected VW brands have 
been in the region of 2% to 5%, others believe their prices have plummeted. 
Another driver of an affected Seat vehicle, who has been trying to sell his car 
and did not want to be named, said: “It’s blighted. The valuation services are 
wildly inaccurate and don’t have a bearing on the reality of resale.” 
Meanwhile, drivers are taking action to clean up their own engines: Halfords 
said that sales of fuel additives to tackle diesel dirt have trebled in the last 
month.