Multimedia Role Play for Chinese

Getting a refund on a ticket A | 退 票 A


A is a British student in Beijing, who wants to refund a rail ticket.

B is a Chinese ticket office assistant at a railway station.

Tasks for A, a British student in Beijing

Make the conversation as realistic as possible by greeting each other at the beginning and by using small talk. Try to anticipate the flow of the conversation by looking at the following prompts.

  1. Tell B that you would like to get a refund (退票 tuìpiào V-O) for today’s ticket to Xi'an.
  2. If you hear that you are going to lose 50% of the original price, you will be very angry. Tell B that nowhere in the world would anyone do such a thing.
  3. [Try to look pitiful.] Tell B that you are a poor student, and don't have much money. Tell B that you lost your passport and wallet yesterday, and that you are waiting for a new passport. You might be waiting for a week. You have to cancel (取消qŭxiāo V) your travel programme (旅行计划 lǚxíng jìhuà N).
  4. Thank B for his/her help.